How can I order?

When you click the "Add to Cart" or "Buy Now" button on the product page to create your order, you will be directed directly to the cart page. In this area, you can view your cart, continue your shopping, remove or change the product from your cart. You can create your order by clicking the “Complete Order” button. After filling in your delivery address information, you will be automatically redirected to the payment page to complete your order.

As part of the checkout process, you will have the opportunity to check your order and correct your mistakes. We will send you detailed information about the product you ordered by e-mail.

And so your order will be completed.

What are the payment options? How secure is your website?

While completing your shopping, you have the opportunity to pay by credit/debit card and money order.

At Dizer Concept, we take site security very seriously. We use 128 bit SSL security software on our site. This means that your card payment information is encrypted. An HTTPS prefix and a small padlock will appear at the top left of your browser.

The bank from which you bought your credit card may also perform security checks. If your card is declined, please contact your credit card authority.

When can I receive my order?

We ship your orders within 3 days. 99% of orders will be delivered to cargo on the next business day.

All domestic orders are sent with MNG Cargo or Yurtiçi Cargo with tracking. Delivery time is mostly 1-3 working days.

Please note that the estimated delivery ranges given on the website are not guaranteed. These timeframes are provided to inform our customers about the estimated delivery date and should not be considered 100% accurate. Dizer Konsept cannot be held responsible for delays due to courier problems.

If your order is lost, you will receive a phone call from the courier company telling you what to do next.

Will I pay shipping fees?

Absoluetly NOT. Our cargo is for your all domestic orders FREE.

What do I do if I don't like my order?

As Dizer Concept, we are sure that you will be satisfied with your order, but if you change your mind, please read our return  policy. Plus, our customer support service is always an email away! You can send email  [email protected] to your questions.

Do you have wholesale?

[email protected] Please let us know which of our products you are interested in at to e-mail.

Do you do custom design?

For custom deasing [email protected]r adresi you can apply via x with your request and drawing files.

As your custom desing details göre price offer is prepared and production is made according to your approval.

Can I change my address after placing my order?

Before your order is shipped (99% of orders are delivered to the cargo on the next business day.) [email protected] by e-mail orda you can reach us via our social media accounts

Siparişimi nasıl takip edeceğim ?

After your order is confirmed, you can track your order with the cargo tracking number sent to you.

Son kampanyalarınızı ya da indirimleri nasıl takip edeceğim?

You can follow our campaigns and news from our e-mail newsletter and social media accounts.

What materials do you use in your products?

Our metal products are made of 1st class quality steel and can be used in wood, glass, marble, leather, etc. combined with products. For our other products, you can see the details in the description section of each product.

What should I do to become a dealer?

To get information about the dealership, please send an e-mail containing your contact information to [email protected] and we will contact you.